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GENERAL FAQS

River & Blues Festival is the can’t-miss summer event in Fort Worth! It’s two days of free-flowing country and blues featuring longtime favorites and soulful up-and-comers. If you have more general questions about the festival, email info@riverandbluesfest.com

BUY TICKETS

We can’t guarantee that tickets will be available to purchase at the festival, so we encourage you to order yours early! If we do have tickets to sell at the festival, there will be a price increase at the gate.

Friday, May 15, 2020 and Saturday, May 16, 2020.

Gates open at 2pm on Friday and 1pm on Saturday.

The festival will last until approximately 11pm both days.

Parking lots on Friday will open at 1pm. Parking lots on Saturday will open at noon.

The short answer is yes. The long answer is, you know your kids and what types of environments you want to expose them to. We ask all of our artists to adhere to a PG-13 show rating, but we can’t 100% guarantee you’ll be comfortable with everything you see or hear. We recommend researching each artist playing at the festival and determine whether or not it’s a good fit for your little ones.

Children 10 years of age or younger receive FREE admission when accompanied by a general admission pass holding parent.

VIP passes are full price for all ages over 2. Infants 2 years of age or under are free when accompanied by a VIP paying parent.

No one under 21 is allowed in the Platinum tent.

Re-entry is allowed for all River & Blues ticket holders with a verified wristband. Those suspected of being intoxicated or under the influence of drugs will not be allowed into the festival.

The best address to use is 395 Purcey Street, Fort Worth, TX 76102. This will take you to the main parking lot. From the main parking lot, you’ll cross the river using the pedestrian bridge to the main stage where the festival is taking place.

Click here to view the Panther Island map and directions info.

Click here to view the festival grounds map for River & Blues Festival.

Yes, ADA seating will be available. Upon arrival, ADA patrons can request accommodations at the info booth on site.

Sign up to be on our mailing list by clicking here. Also, follow us on Instagram, Facebook and Twitter.

Lost and found is located at the festival info booth.

 

More information on volunteer opportunities coming soon!

 

Blankets under 8’x10’ in size or beach towels

Camping chairs that are not in a bag (carrying cases or chairs in bags not allowed)

Liquid sunscreen, 3 oz or less (non-aerosol container)

Bug spray, 3 oz or less (non-aerosol container)

Small backpacks, fanny-packs, bags and purses (20”x15”x13” or smaller)

Sunglasses and hats

One factory-sealed water bottle per person (1 liter or less)

Baby strollers for small children

Wheelchairs and medical scooters

Hand-held small cameras or disposable cameras

Baby food/formula (no glass)

Small snacks or food items for medical purposes

Medicine if accompanied by a doctors note

REMEMBER: All patrons and belongings are subject to search and prohibited items will be removed at the discretion of the front gate and security staff.

 

NO glass admitted
NO aerosol cans
NO outside alcohol
NO outside food or drinks (with the exception of a factory-sealed water bottle per person)
NO sporting equipment
NO umbrellas
NO knives, weapons or guns
NO chains or chain wallets
NO tents
NO flags or kites
NO hammocks
NO laser pointers
NO SLR’s, professional cameras, video cameras, recording devices or GoPros
NO selfie sticks or tripods
NO pets (with the exception of documented service animals)
NO drugs or drug paraphernalia
NO large bags, purses or backpacks (larger than 20”x15”x13”)
NO CamelBaks
NO musical equipment or instruments
NO fireworks or paper lanterns
NO bicycles, skateboards, scooters, etc.
NO drones, remote control aircraft, cars or toys
NO coolers of any kind
NO promotional items or flyers
NO spray paint
NO air horns or megaphones
NO water guns or water balloons
NO devices or items that could disturb the peace or cause harm to people and/or goods

TICKET FAQS

After purchasing your tickets, you will receive an email confirmation immediately following the purchase. The email confirmation will include a barcode AND a QR code. There will be a barcode/QR code for the entire order as well as individual barcodes/QR codes for each ticket in the order. You can print the email, save the email on your mobile device or add it to your Apple Wallet. You must bring your ticket with you to the festival in order to receive your wristband.

All sales are final. There are no refunds or exchanges. Event is rain or shine. Artists and schedules are subject to change.

BUY TICKETS

We can’t guarantee that tickets will be available to purchase at the festival, so we encourage you to order yours early! If we do have tickets to sell at the festival, there will be a price increase at the gate.

Contact Patron Support Services at (866) 710-8942 or email patronsupport@vendini.com.

Sorry, but no. All sales are final. There are no refunds or exchanges. Event is rain or shine.

We can’t guarantee that tickets will be available to purchase at the festival, so we encourage you to order yours early! If we do have tickets to sell at the festival, there will be a price increase at the gate.

Children 10 years of age or younger receive FREE admission when accompanied by a general admission pass holding parent.

VIP passes are full price for all ages over 2. Infants 2 years of age or under are free when accompanied by a VIP paying parent.

No one under 21 is allowed in the Platinum tent.

Parking passes for VIP and Platinum tickets will be mailed in advance of the festival. If you purchased your tickets less than 12 days from the festival, we’ll email you with instructions on how to pick-up your parking pass.

No problem, accidents happen. We’ll be happy to print you a new pass for $5 (cash or check only). All re-printed passes must be picked-up in person at least two days before the show. You must bring an ID and proof of ticket purchase to retrieve your parking pass replacement.

Click here to view the Panther Island map and directions info.

Contact Patron Support Services at (866) 710-8942 or email patronsupport@vendini.com.

TRAVEL TO THE FESTIVAL

The Festival is located at the awesome Panther Island Pavilion.

The best address to use is 395 Purcey Street, Fort Worth, TX 76102. This will take you to the main parking lot. From the main parking lot, you’ll cross the river using the pedestrian bridge to the main stage where the Festival is taking place.

View map

DFW airport is less than 30 minutes from Fort Worth.

Dallas Love (DAL) airport is only 40 minutes from Fort Worth.

Of course! See the drop-off and pick-up locations for ride share on the map.

Parking on-site at the festival is $10 per car. If you are a VIP or Platinum ticket holder, you will receive parking passes in the mail to your exclusive parking area.
See parking lots on the festival map here.

SECURITY, SCREENING & ENTRY

Yes, we will have security and medical personnel on staff at the event.

All patrons and belongings are subject to search and prohibited items will be removed at the discretion of the front gate and security staff. Searches may include metal detector screenings or full pat-downs. Prior to the search process, please inform our security personnel if you would prefer to be searched by a security personnel of your same gender. Any security screening of children will always be with the presence and consent of a parent or guardian.

If you see or hear something suspicious, illegal or dangerous, PLEASE say something to the nearest staff member, medical personnel or security staff.

Re-entry is allowed for all River & Blues ticket holders with a verified wristband. Those suspected of being intoxicated or under the influence of drugs will not be allowed into the festival.

If a patron has special dietary restrictions or prescription medication, small food items and medicine will be allowed onto the festival grounds if accompanied by a doctors note. All necessary medicine and materials must be in the name of the ticket holder. Your ID must match the name on the medication label. Please dispose of any medical waste and syringes with our medical staff. Please do not dispose of them in the trash bins.

If the festival grounds should need to be evacuated for any reason, our staff will inform all patrons via broadcast from the stage. Please be sure to proceed quickly, yet orderly, to the nearest exit. Emergency routes can be found on the festival map located here.

Just because the grounds have to be evacuated does not always mean the festival is cancelled! Be sure to follow us on social media to stay updated on the latest info, the festival status and adjusted set times.

If the festival reopens after an evacuation, you WILL be allowed to re-enter with your verified wristband. Please be patient as you re-enter the festival as each patron will still need to be searched by our security personnel prior to entry.